Refund Policy

Return and Refund Policy

Thank you for shopping at Florchet

If, for any reason, you are not completely satisfied with your purchase, we accept refund in the following conditions. (You only have to pay the return delivery fees)

Conditions for Returns

In order for the product to be eligible for a return, please make sure that:

  • The product was purchased within the last 14 days
  • The product is packed in the original packaging

The order cannot be returned if:

  • The product was customized specifically for you.

We reserve the right to refuse returns of any order that does not meet the above return conditions.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: memories@florchet.com

  • By phone number: 01116977772