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Refund Policy

Return and Refund Policy

Thank you for shopping at Florchet

If, for any reason, you are not completely satisfied with a purchase, we accept refund in the following conditions. You only have to pay the delivery fees. 

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: memories@florchet.com

  • By phone number: 01116977772 - 01002741483